Join the Team at Zach
Working at Zach
Be part of Austin’s artistic heartbeat at Zach theater, where creativity thrives and innovation takes center stage. With over 100 years of producing theater in the Austin area, Zach is a theater of, by, and for Austin—a place where storytelling sparks connection and inspires our community.

Why Work at Zach?
- Three dynamic performance spaces:
- Topfer theater: 420-seat Proscenium
- Kleberg Stage: 225-seat Thrust
- Whisenhunt Arena: 100-seat Black Box
- 20,000 sq. ft. offsite Scenic Studios, with dedicated Carpentry, Welding, Paint, and Props Shops plus on-site prop storage
- A commitment to artistically inspiring, bold, and innovative work, including:
- New Works & World Premieres
- Regional Premieres
- theater for Young Audiences
Employee Benefits & Perks
Zach offers a comprehensive benefits package for qualifying employees*, including:
- Affordable medical coverage for full-time employees and their dependents
- Employer-paid dental & vision insurance (employee only)
- Employer-paid life insurance, short-term & long-term disability
- 401K matching program
- Paid vacation, sick, and personal time
- Paid holidays
- Free parking
- Complimentary tickets to Mainstage & Family Series shows and access to camps/classes
- Discounted gym memberships
- Exclusive perks and discounts through partner programs
*Benefits vary based on employment status and current policy.
Ready to take center stage? Explore our open positions below.
Current Open Positions
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Job Type
Full-time
DescriptionZach is a non-profit organization that creates intimate theatre experiences that ignite the imagination, inspire the spirit, and engage the community. The Senior Manager of Hospitality & Patron Experience will oversee, elevate, and expand revenue-driving initiatives while enhancing our audience experience. This role will lead the bar, concessions, and Front of House (FOH) operations, ensuring exceptional service, revenue growth, and a seamless patron journey. Reporting to the Director of Marketing, Sales and Patron Experience, the Senior Manager of Hospitality & Patron Experience will develop strategies to optimize efficiency, drive revenue, and create memorable experiences for our guests.
ESSENTIAL FUNCTIONS:
Leadership & Operations
- Provide strong leadership and a strategic vision for Zach Theater’s hospitality and audience experience initiatives
- Supervise and support the Bar Coordinator and Front of House Manager, ensuring seamless operations across all guest-facing areas
- Establish and maintain high standards of service, ensuring all staff and volunteers deliver an exceptional patron experience
- Develop team meeting schedules, tighten current processes, and establish workflows where needed
Food & Beverage Program
- Oversee the operation, revenue, growth, and future vision of the food and beverage program
- Optimize and/or create systems for four permanent bars and two mobile bars in multiple venues, ensuring efficient and profitable operations
- Maintain and establish food and beverage vendor relationships
- Maintain compliance with food handling and bar best practices and licensing standards
- Develop and implement a strategy to introduce food offerings to complement the existing bar service
- Drive innovation in service models, pricing, and operational efficiencies to increase revenue and customer satisfaction
- Develop and implement a strategy for differentiated offerings and experiences based on patron access levels, ensuring an elevated and exclusive experience in spaces such as the donor lounge bar
- Collaborate with the Bar Coordinator on scheduling, inventory tracking, payroll management and reporting
Front of House & Volunteers
- Oversee the operation of the house management team, ensuring smooth audience entry, seating, and departure processes
- Collaborate with Front of House Manager to create a volunteer recruitment plan aligned with Zach Theatre’s brand, values, and short- and long-term goals
Gift Shop Revamp & Retail Strategy
- Lead an overhaul of the gift shop’s physical setup, retail offerings, and operations to enhance revenue and quality control
- Curate and source merchandise that aligns with Zach Theatre’s brand and audience interests
- Develop and implement a retail growth strategy over multiple years, including the eventual launch of an online merch shop
Financial Oversight & Reporting
- Create and manage the annual budgets for bar, front of house, and gift shop operations
- Develop and maintain clear and regular reporting systems for bar expenses and revenue, gift shop sales, and house management expenses, in collaboration with the finance department
- Monitor and analyze financial performance, ensuring revenue goals and cost controls are met
- Responsible for daily, monthly, and year-end sales, inventory tracking, and reporting, collaborating with finance on reconciliations as needed for bar and gift shop
Patron Experience & Program Development
- Work closely with the General Manager and Director of Marketing, Sales and Patron Experience to improve the patron journey from ticket confirmation through parking, pre-show, and post-show experiences
- Partner with the Director of Marketing, Sales and Patron Experience to create engaging pre-show incentives that encourage early arrivals, increase time spent in Zach Theatre’s spaces, and boost bar and concession sales
- Partner with the Donor Services team to develop and enhance hospitality initiatives tailored for Zach’s donor community, ensuring premium service and curated experiences
- Partner with the Marketing Team to oversee pre-show and special events such as Pride Nights, Zachademia Nights, Season Announcement Parties, etc.
Event Coordination & Vendor Relations
- Collaborate with the Rentals and Events Manager to evaluate and revise rental food and beverage packages and ensure seamless execution of third-party events
- Coordinate catering for community and Zach events such as opening nights, Pride Nights, and other special occasions
- Develop and maintain strong relationships with food, beverage, and retail vendors to enhance Zach Theatre’s offerings and operations
- Partner with the Director of Development to explore sponsorship opportunities with vendors, identifying mutually beneficial partnerships that enhance event offerings and patron experiences
EDUCATION AND EXPERIENCE:
- Bachelor’s degree (preferred) or a combination of education and experience that yields the required knowledge, skills and abilities
- 2+ years experience in patron services management or Front of House equivalent
- 2+ years supervisory experience
- Experience in hospitality management, catering and events, audience services, or a related field
- Experience in a theatre or arts environment (preferred)
KNOWLEDGE, SKILLS, AND ABILITIES
- Working knowledge of MS Word, Excel, Google applications, Tessitura Ticketing Software and TOAST (preferred) or other point of sale softwares; ability to operate all office equipment: copier, credit card machine, point of sale terminal and computer
- Strong leadership abilities with experience managing teams and driving operational improvements
- Strategic thinker with the ability to envision and execute new audience engagement initiatives
- Financial acumen, including budgeting, forecasting, and reporting
- Excellent organizational, communication, and problem-solving skills
- Passion for arts and live entertainment, with a commitment to enhancing the patron experience
- Proven excellence in customer service skills both orally and written and the ability to train others
- Demonstrates planning, leading and organizational skills
- Strong time management skills with the ability to prioritize, meet deadlines and work on multiple projects and have the ability to work independently and as a team
- Familiarity with basic TABC rules and regulations
- Familiarity with the Americans with Disabilities Act and special services such as Sign Interpretation, Captioning, Audio Description and Sensory Performances
- Builds Collaborative Relationships with all departments
- Develops Talent and Teams among Front of House Staff and Volunteers
- Ability to manage processes and systems
- Accountability for People and Budgets
- Deals with Change Effectively
- Represents Zach at public events and performances in a professional manner
- Ability to perform all work with a direct reflection of the vision, mission, and values of Zach Theatre
- Other duties as assigned
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
This is a campus-based, on-site role. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions upon discussion with HR.
- Ability to sit/stand for long periods
- Ability to lift, push, pull or otherwise maneuver up to 50 lbs repeatedly, either alone or with assistance
- Ability to work in close proximity to other coworkers
- Maintain valid driver’s license and reliable transportation
- Comfortable around continuous crowds of people
- Ability to work in areas of low lighting
- Ability to work with a flexible schedule, including evenings, weekends, and holidays for ZACH productions, openings, and special events as scheduled
- The noise level in this work environment is typically moderate and can be high
ORGANIZATIONAL RELATIONSHIPS:
Reports to: Director of Marketing, Sales and Patron Experience
Supervises (if any): Front of House Manager and Bar Coordinator
Supports: All departments as needed
Peer collaboration/communicates with: All departments as needed
No phone calls, please.
Some of the great benefits available to Zach Employees:
- Affordable Healthcare Coverage for Full-Time Employees and their Dependents
- Employer Paid Life and AD&D insurance
- 401K Matching Program
- Vacation, Sick, and Personal Time
- Paid Holidays
- Free Parking
- Tickets to Mainstage and Family Series shows and enrollment in Camps/Classes
Zach is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin’s diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age.
Salary Description$60,000 – $63,000 annually
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Job Type
Full-time
Description
Zach creates exceptional theatre experiences that inspire and engage the Austin community. The Manager of Audio/Visual acts as the resident Sound Designer and supervisor of the Audio Department at Zach, providing leadership to all full-time, part-time, and contract employees in the on-time, on-budget execution of production audio needs, serving as designer for Zach Mainstage, Family Series, and Events as well as coordinating guest sound designers as appropriate.This critical role ensures the maintenance of audio equipment and inventory, coordinating with external designers, directors, musical directors, artists, and musicians in the fulfillment of production needs. As resident Sound Designer, this role is responsible for the configuration of each venue’s sound system including the placement and designation of microphones, monitors, loudspeakers, control hardware, and production specific effects and musician support. Additionally, the Manager of Audio works closely with the Manager of Lighting/Video, Manager of Stage Operations, and General Manager to support non-production use of Zach facilities and rehearsal spaces for special events, rentals, development events, and meetings.
ESSENTIAL FUNCTIONS:
- Hires, mentors, and supervises all full-time, part-time, and over hire audio and video personnel for each production; providing performance feedback, mentorship and staff development, and payroll approvals.
- Serves as Resident Sound Designer for Zach Mainstage and Family series productions as well as special events and other projects as assigned by the Artistic Director and Director of Production each season.
- Collaborates with Directors, Designers, Director of Production, rental houses, and other suppliers to achieve desired designs within designated budgets.
- Maintains inventory and purchases of all departmental equipment.
- Oversees the installation and use of both wired and wireless clear-com systems.
- Collaborates with contributing departments to ensure department needs are met for all events.
- Builds, layers, and edits sound cues and music quickly in collaboration with the Director and other members of the Production Team.
- Sources all music and sound effects for each production.
- In charge of all multi-track recording required for each production and event.
- Responsible for tracking all audio budgets and ordering of supplies for each production.
- In charge of the programming of digital audio consoles and Qlab programming for all events and productions.
- Collaborates with the Technical Director, Manager of Lighting/Video, and Manager of Stage Operations to solve problems that bridge departments, including hangchart development and cable paths on deck.
- Required attendance at all technical rehearsals and previews until released by Director of Production
- Assists the education department in the execution of sound designs and the hiring of sound board operators
- Helps to maintain relationships with universities and other Regional companies in order to develop the audio and video overhire pool.
- Performs all work with a direct reflection of the Mission, Vision, and Values of Zach Theatre.
RequirementsEDUCATION, LICENSURE, CERTIFICATIONS AND EXPERIENCE:
- 3+ years of experience supervising a department of technicians and over-hire crews with preference in a regional or touring house under AEA contracts, and a Bachelors in Sound Engineering or comparable professional experience, or an equivalent combination of education and experience.
- Experience overseeing departmental budgets, forecasts, and other budgetary requirements, primarily in a producing theater or company.
- Experience with Crestron Control Systems and Yamaha consoles, namely CL5.
- Extensive experience in sound and audio programming and practices with a deep understanding of technical networking components and their use in sound and design in a theatrical setting.
KNOWLEDGE, SKILLS AND ABILITIES:
- Working knowledge of MS Office and Google Suite.
- Understanding of Yamaha CL Series and Allen & Heath Avantis digital audio consoles, Shure wireless microphones, and Clear-com systems.
- Understanding of Christie and 3M video projection equipment, networking systems, and programming.
- Understanding of show control systems including MIDI and OSC.
- Ability to use a variety of sound and video performance software including QLAB and Pro Tools.
- Understanding of Crestron operation and troubleshooting.
- Understanding of DANTE and other networking systems.
- Management of expenditures within set budgets and the forecasting of expenses in relation to scope of work and design.
- Competency of theatrical rigging standards as it pertains to overhead rigging of audio and video equipment in counterweight, dead hang, temporary, and permanent installation environments.
- Extensive knowledge of musical theater as it pertains to sound design including live orchestras and bands and their instrumentation.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
This is an on-site, campus-based role with some flexibility for occasional hybrid work. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform these functions upon request.
- Ability to lift, push, pull or otherwise maneuver up to 60 lbs without assistance periodically.
- This position is frequently required to sit for long periods of time.
- The noise level in this work environment is typically moderate and can be high.
- Must be able to work in a shared office space and maintain focus in a noisy environment.
- Specific vision abilities required by this job include close vision and the ability to tell differences among colors.
- Works nights, weekends and holidays as required. Schedule changes weekly.
ORGANIZATIONAL RELATIONSHIPS:
Reports to: Director of Production
Supervises (if any): Lead Audio Engineer and Temporary Audio/Video overhires
Supports: Production Team and Zach Staff
Peer collaboration/communicates with: All Departments
This position is a Full-Time, exempt hourly position not eligible for overtime. This position is eligible to participate in Zach’s employee benefits programs including medical, dental, vision, retirement, and other ancillary coverage, in addition to robust paid-time off and other employee benefit offerings.
Zach is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin’s diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age.
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Job Type
Full-Time
DescriptionZach is a non-profit organization that creates intimate theatre experiences that ignite the imagination, inspire the spirit, and engage the community. The Facilities Technician reports to the Facilities Manager & General Manager and works with the Facilities Team to ensure the smooth operation of Zach’s spaces and equipment. This is a full-time, non-exempt, campus based role.
ESSENTIAL FUNCTIONS:
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Perform routine inspections of the facility, identifying issues and potential areas needing maintenance
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Conduct repairs on building systems, such as HVAC, electrical, plumbing, and lighting
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Maintain and repair facility equipment and fixtures
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Work with the facilities team to address maintenance requests promptly
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Follow preventative maintenance schedules to keep equipment and systems functioning efficiently
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Monitor and maintain heating, cooling, ventilation, and other mechanical systems
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Regularly check safety systems including fire alarms, extinguishers, and sprinklers
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Work with the facilities team to ensure the facility is clean, safe, and well-maintained
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Perform general cleaning and upkeep tasks such as painting, carpentry, and landscaping
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Maintain an inventory of maintenance supplies, tools, and equipment
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Order and manage supplies as needed to ensure timely maintenance and repairs
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Track and document all maintenance activities and repairs in Zach’s CMMS, ClickMaint
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Assist with setup and breakdown of events, meetings, and other activities in the facility
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Provide support for relocations, including moving furniture and equipment
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Coordinate with external contractors and service providers for specialized repairs or installations
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Monitor energy usage within the facility and suggest improvements to increase energy efficiency
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Support implementation of energy-saving initiatives and technologies
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Collaborate with other departments to ensure facility needs are met
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Share on-call duties for emergency situations, such as power outages, equipment failures, or security issues.
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Maintain detailed records of maintenance work, inspections, and repairs
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Support janitorial operations when needed.
EDUCATION AND EXPERIENCE:
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3+ years experience working in Maintenance at a multi-purpose facility
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Certifications are appreciated but not mandatory
KNOWLEDGE, SKILLS, AND ABILITIES:
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General understanding of HVAC, electrical, plumbing, and other mechanical systems
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Knowledge of preventative maintenance practices and repair techniques for various building systems and equipment
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Proficiency in using hand tools, power tools, and diagnostic equipment
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Strong troubleshooting abilities to quickly identify and resolve maintenance issues
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Ability to prioritize tasks, manage time efficiently, and handle multiple maintenance projects simultaneously
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Strong verbal and written communication skills to interact with team members, vendors, and management effectively
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Proficiency in computer skills, primarily for work within Google Suite, and ClickMaint
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Keen eye for detail and identifying potential maintenance issues to ensure that repairs and maintenance are performed accurately
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Ability to perform all work with a direct reflection of the vision, mission, and values of Zach Theater
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
This is an on-site, campus-based role. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
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Ability to lift, push, pull or otherwise maneuver up to 50 lbs repeatedly, either alone or with assistance
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Must have reliable transportation and the ability to work with a flexible schedule, including nights and weekends as scheduled
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The noise level in this work environment is typically moderate and can be high
ORGANIZATIONAL RELATIONSHIPS:
Reports to: Facilities Manager & General Manager
Supervises (if any): N/A
Supports: Facilities Team and Zach Staff
Peer collaboration/communicates with: All Departments
This position is a Full-Time, non-exempt hourly position with a range of $21 – $23 per hour and is eligible to participate in Zach’s employee benefits programs including medical, dental, vision, retirement, and other ancillary coverage, in addition to robust paid-time off and other employee benefit offerings.Zach is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin’s diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age.
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Job TypeFull-timeDescription
At Zach, we believe in the power of light—to illuminate new ideas, spark imagination, and bring people together. As Austin’s leading professional producing theater, we create vibrant, intimate theater experiences that engage, inspire, and connect our community. The Programmer/Lighting Board Operator will serve as the primary console programmer and operator for all main stage productions. This position also assists the Manager of Lighting and Video and the Lead Electrician in the installation, maintenance, and strike of theatrical lighting and video equipment at Zach Theater in all its spaces.
RequirementsESSENTIAL FUNCTIONS
- Serves as the lead programmer of the lighting console for all mainstage productions
- During show calls, leads the lighting team (spots and deck electrician if present) in daily pre-show and post-show duties to ensure optimal functionality and operation of all present lighting and video equipment
- Assists the Manager of Lighting and Video and Lead Electrician with the installation, maintenance and organization of all lighting and video equipment and systems for all productions in various spaces
- Participates in all lighting hang, strike, notes, and focus crew calls as available
- Works with Designers, Manager of Lighting and Video, and Lead Electrician in keeping lighting paperwork current
- Maintain safe and clean lighting and video storage and work areas
- Keeps detailed work lists and proactively addresses tasks daily
- Participates in departmental and organizational outreach and education programs
- Constructs lighting practicals and related items
- Attends all required staff meetings and department meetings
- Open to attending training and education to further develop skills and growth
- Other duties as assigned
EDUCATION AND EXPERIENCE
- 2-3+ years of experience in Lighting in a regional theatre setting (preferred)
- Demonstrated field experience that results in the required knowledge, skills and abilities
- High school diploma (required)
- Bachelor’s degree (preferred)
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrated knowledge of DMX512 and ETCNet control systems
- Demonstrated knowledge of the operation of theatrical lighting consoles. Specifically, ETC Eos Family with direct understanding of programming, operation, and setup
- Knowledge of theatrical lighting equipment, including conventional instruments, scrollers and automated lighting
- Ability to read light plots and understand drawings and paperwork
- Demonstrated skills in the safe and efficient installation and maintenance of theatrical lighting equipment
- Demonstrated skill in the safe operation of counterweight fly systems
- Demonstrated skills required for production running crew positions, including light board and spotlight operation
- Ability to read and understand industry-specific documentation, including hookups, schedules and plans
- Ability to work independently or as part of a team
- Ability to pay attention to details
- Ability to adapt to new situations
- Ability to troubleshoot and creatively solve problems
- Builds collaborative relationships with all departments
- Manages through processes and systems
- Deals with change effectively
- Solves problems resourcefully
- Prioritizes multiple tasks
- Ability to perform all work with a direct reflection of the vision, mission, and values of Zach Theater
- Other duties as assigned
PHYSICAL DEMANDS AND WORK ENVIRONMENT
This is a campus-based, on-site role. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions upon discussion with HR.
- Ability to sit/stand for an extended period of time
- Ability to climb ladders and work at height
- Ability to lift, push, pull or otherwise maneuver up to 60 lbs repeatedly
- Ability to work in close proximity to other coworkers
- Maintain valid driver’s license and reliable transportation
- Comfortable around continuous crowds of people
- Ability to work in areas of low lighting
- Ability to work with a flexible schedule, including evenings, weekends, and holidays
- Ability to work in an environment where the noise is typically moderate to high
ORGANIZATIONAL RELATIONSHIPS
Reports to: Manager of Lighting and Video
Supervises (if any): None
Supports: Production
Peer collaboration/communicates with: Lead Electrician, Stage Crew, Scenery, Props, Costumes, Development, Marketing, Spots
Some of the great benefits available to Zach Employees:
- Affordable Healthcare Coverage for Full-Time Employees and their Dependents
- Employer Paid Life and AD&D insurance
- 401K Matching Program
- Vacation, Sick, and Personal Time
- Paid Holidays
- Free Parking
- Tickets to Mainstage and Family Series shows and enrollment in Camps/Classes
This is a full-time, non-exempt position eligible for overtime during high volume times when over 40 hours of work is required.
Zach Theater is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin’s diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age.
No phone calls, please.
Salary Description -
Job TypeFull-timeDescription
*This position was posted as the Education Manager (Zach Theater) to best reach qualified candidates. However, the position will be referred to as the Zach North Education Manager from this point forward.
At Zach, we believe in the power of light—to illuminate new ideas, spark imagination, and bring people together. As Austin’s leading professional producing theater, we create vibrant, intimate theater experiences that engage, inspire, and connect our community. The Zach North Education Manager oversees our Performing Arts School and Advanced Training program for students ages 3.5 - 18, oversees our teaching artists and interns, manages the campus camps and classes, and provides efficient and friendly service to guests of Zach Theatre. The Zach North Education Manager serves as the lead of the high school Acting Conservatory program, collaborating with the Director of Youth Programming as needed. In addition, the Zach North Education Manager assists in department administrative tasks, daily operations, and strategic planning of the Education Department.
RequirementsESSENTIAL FUNCTIONS:
- Oversee the registration process, including database management, registration delegation and support, and program revenue tracking
- Collaborate with Education Department team members to recruit, select, supervise, and evaluate teaching staff of classes and Acting Conservatory
- Help build an evening adult acting program, including hiring qualified instructors and shaping class offerings
- Collaborate with the Director of Youth Programming on annual budgets and continual progress tracking towards revenue and expense goals
- Adherence to financial policies to submit timely and accurate expense tracking
- Manage contracting, invoicing, and payment coordination with the finance department for teaching artists, program interns and substitutes
- Coordinate substitution needs to ensure seamless instruction or support class cancellations, makeups, and alternate arrangements when necessary
- Provide stellar sales and customer service to effectively communicate with families, students, and teachers to foster a supportive Zach North Community
- Create PTO newsletters, attend town halls, or info sessions as necessary
- Assist parents with FAQs and troubleshooting when necessary
- Teach classes and camps as needed
- Support our intern program, mentoring growth with team members
- Support College Auditioning Seniors in Advanced Training Programs
- Manage and coordinate with Zach’s Rentals department to coordinate schedules and use of education spaces. Support the Rentals team's needs for Zach North facility rentals to ensure facilities are prepared, tech set up requests are fulfilled, and all needs are met
- Attend department, organization, and other team meetings as needed including regular cross-departmental calendar meetings
- Manage, maintain, and oversee Zach North facility in all aspects— collaborating with landlords, facility teams, and other departments as necessary
- Collaborate with Education Team members to plan, recruit, and facilitate retreats and auditions for Advanced Training Programs and trips
- Planning, Hiring Designers/Directors, and monitoring of production processes including all production marketing for the Zach North Education productions
- Collaborate with the marketing department to approve projects, distribute marketing materials to schools, and attend Marketing meetings as necessary
- Support other Education Department team needs as needed
- Support the Director of Youth Programming with strategic planning and program development and growth
- Represent ZACH at public events and performances in a professional manner
- Other duties as assigned
EDUCATION AND EXPERIENCE:
- High school diploma (required)
- BA in Theater or Education (preferred)
- A specialized skill set in acting, voice, dance, choreography, technical theater, or other theatre focus strongly preferred
- 3+ years of education, theatre, or customer service experience
KNOWLEDGE, SKILLS, AND ABILITIES:
- General knowledge of marketing strategies for specialized audiences such as children, families, and schools
- Foundational knowledge in theatre for youth
- Proficiency in basic computer software including Microsoft and Google Suite
- Experience in attracting, interviewing, hiring, and developing staff
- Working knowledge of curriculum design and development
- Applied skills in training teachers, including but not limited to classroom pedagogy, classroom management, and supervision for a variety of ages
- Demonstrated skills in written and oral communication
- Ability to work individually and as a team member
- Ability to meet deadlines within a fast-paced environment
- Ability to remain calm in high pressure situations such as parent conflicts or managing large numbers of students
- Builds Collaborative Relationships
- Develops Talent and Teams
- Manages Through Processes and Systems
- Accountability for People and Budgets
- Deals with Change Effectively
- Ability to perform all work with a direct reflection of the vision, mission, and values of Zach Theater
- Other duties as assigned
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
This is a campus-based, on-site role. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions upon discussion with HR.
- Ability to sit/stand at computer workstation for long periods; Perform work on computer for extended hours
- Ability to lift, push, pull or otherwise maneuver up to 30 lbs repeatedly unassisted
- Ability to work in close proximity to other coworkers in a shared office space
- Must have reliable transportation and the ability to work with a flexible schedule, including Evenings (Monday through Thursday) and Saturdays
- Ability to work in an environment where the noise level can be moderate to high
ORGANIZATIONAL RELATIONSHIPS:
Reports to: Director of Education
Supervises (if any): North Education Coordinator, Teaching Artists
Supports: Education Department
Peer collaboration/communicates with: Marketing, Development and Education Departments
Some of the great benefits available to Zach Employees:
- Affordable Healthcare Coverage for Full-Time Employees and their Dependents
- Employer Paid Life and AD&D insurance
- Employer Paid Short and Long-Term Disability Insurance
- 401K Matching Program
- Vacation, Sick, and Personal Time
- Paid Holidays
- Free Parking
- Tickets to Mainstage and Family Series shows and enrollment in Camps/Classes
Zach Theater is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin’s diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age.
No phone calls, please.
Salary Description -
Job TypeFull-timeDescription
At Zach, we believe in the power of light—to illuminate new ideas, spark imagination, and bring people together. As Austin’s leading professional producing theater, we create vibrant, intimate theater experiences that engage, inspire, and connect our community. The Events & Rentals Manager reports to the General Manager and works collaboratively with all departments to ensure the smooth execution of all of Zach internal events and third-party rentals.
This is a full-time, exempt, campus-based role.
RequirementsESSENTIAL FUNCTIONS:
- Work closely with the Facilities, Production, Development, and Marketing teams to arrange and execute all on-site events such as donor dinners and events, fundraising events, opening nights, season announcement, affinity nights, and other events as they arise
- Schedule and reserve spaces in collaboration with internal departments while maintaining and updating the institutional calendar
- Build and foster relationships with preferred local event vendors such as caterers, equipment rental companies, entertainers, etc; secure in-kind support as part of the partnerships when possible
- Remain budget conscious and communicative throughout the event planning process to ensure all departments can make informed decisions about event details
- Generate and maintain clear documentation of events processes from inception/inquiry to execution and debrief/feedback
- Field rental inquiries for event sales, conducting tours, and leading communications with potential rental clients
- Generate estimates and rental agreements for potential rental clients with support from the General Manager
- Responsible for tracking billing and payment scheduling and follow-ups as needed
- Cross department collaboration with other departments for revenue and expense tracking as needed
- Develop and maintain the annual budget for Zach's venue rental program with support from the General Manager
- Work collaboratively with multiple departments to build a roster of overhire candidates and arrange necessary staffing for events and rentals
- Oversee execution of rental events day-of and provide quality control for all involved
- Ensure the collection, organization, and communication of all departmental needs including staffing within an effective and strategic timeline
- Assure all aspects of rental events are compliant with Zach Theater and City of Austin regulations
- Drive the creation and evolution of some produced community events such as The Market at Zach and ACL Late Nights
- Partner with Group Sales to create and sell bar, catering, and add-on packages that enhance group experiences
- Represent Zach at public events and performances in a professional manner
- Other duties as assigned
EDUCATION AND EXPERIENCE:
- 2+ years experience working in Venue Management and/or Events and Rentals at a multi-purpose facility (strongly preferred)
- Theater knowledge and experience (strongly preferred but not required)
KNOWLEDGE, SKILLS, AND ABILITIES:
- Strong attention to detail with an emphasis on organizational systems
- Ability to stay calm in stressful environments and approach challenges with strong problem-solving skills
- Strong verbal and written communication skills to interact with team members, vendors, and management effectively
- Working knowledge of the contracting process, permits and forms
- Working knowledge of event management principles and regulations
- General knowledge of theatre or technical event production needs
- General knowledge of theatre arts organizational practices
- Ability to prioritize tasks, manage time efficiently, and handle multiple projects simultaneously
- Ability to work independently or in close proximity to team members while managing all aspects of the position
- Strong computer skills, primarily for work within Google Suite, Smartsheet, Prism, Asana and Dubsado, and/or the ability to learn new technology quickly
- Ability to build collaborative and strong relationships
- Develops Talent and Teams
- Manages Through Processes and Systems
- Accountability for People and Budgets
- Deals with Change Effectively
- Ability to perform all work with a direct reflection of the vision, mission, and values of Zach Theater
- Other duties as assigned
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
This is a campus-based, on-site role. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions upon discussion with HR.
- Ability to sit and stand for long periods
- Ability to lift, push, pull or otherwise maneuver up to 50 lbs repeatedly, either alone or with assistance
- Ability to periodically work outside
- Ability to work in close proximity to other coworkers in a shared office space
- Must have reliable transportation and the ability to work with a flexible schedule, including frequent nights and weekends as scheduled as well as some holidays
- Ability to work in an environment where the noise level can be moderate to high
ORGANIZATIONAL RELATIONSHIPS:
Reports to: General Manager
Supervises (if any): Events & Rentals Assistant, and Overhire Rentals Employees
Supports: Development Team for on-site donor events and Zach Staff for company events
Peer collaboration/communicates with: All Departments
Some of the great benefits available to Zach Employees:
- Affordable Healthcare Coverage for Full-Time Employees and their Dependents
- Employer Paid Life and AD&D insurance
- Employer Paid Short and Long-Term Disability Insurance
- 401K Matching Program
- Vacation, Sick, and Personal Time
- Paid Holidays
- Free Parking
- Tickets to Mainstage and Family Series shows and enrollment in Camps/Classes
Zach Theater is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin’s diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age.
No phone calls, please.
Salary Description -
Starting at $17 per hour
At various times throughout our season, we look for temporary part-time overhire support for our productions in the following areas
- Audio/Video
- CAD Drafting
- Costumes
- Lighting
- Production Assistant
- Props
- Scenic: Carpentry
- Scenic: Paint
- Stage Management
- Stage Operations
- Stage Ops – Automation
- Stage Ops – Rigging
- Wardrobe
- Wig/Hair & Make-up
Click here to join our temporary part-time overhire database. Remember to list your preferred area(s) of focus and attach your resume, portfolio and any other relevant materials.