Working at Zach

ESSENTIAL FUNCTIONS:

• Oversees and manages costume shop operations, costume stock inventory and rentals
• Recruits, hires, trains and supervises costume staff and contracted labor 
• Schedules and attends costume measurements and costume fittings
• Attends all production meetings, rehearsals and performances relevant to costumes 
• Work directly with the Designer, Director, Production Management, and other key stakeholders to guide the design process and develop materials and labor estimates
• Ensures the execution of costumes meet the needs of the designer, actor, production and construction standards, as well as the budget
• Sources, purchases or rents costume items and general shop supplies as needed for each production or designer
• Develops and manages costume, wardrobe and hair, wig and makeup budgets and costume databases
• Oversees and manages the wardrobe department operations and inventory
• Oversees and manages the hair, wig, and makeup department operations and inventory 
• Recruits, hires, trains, and supervises wardrobe department staff and contracted labor
• Recruits, hires, trains, and supervises hair, wig, and makeup  department staff and contracted labor
• Ensures all hair, make up, wardrobe and laundry needs are met for all productions
• Directly supervises and ensures accountability for the Costume Shop Supervisor and the Wardrobe and Wig Supervisor
• Designs costumes as needed for events, photo shoots and holiday shows and other design opportunities as they arise
• Patterns and sews as required per production
• Employs safe practices in all aspects of Costumes and Wardrobe operations
• Ensure safe, hygienic, and compliant practices in Hair, Wig, and Makeup
• Promote a supportive, inclusive culture for actors of all backgrounds, with specific attention to fitting room environment and Hair, Wig, and Makeup design
• Performs additional design and production related tasks as needed to support productions

EDUCATION AND EXPERIENCE: 

• High school diploma required
• Minimum of 4 years costume shop experience  
• 2+ years of management experience, including budgeting or applicable Master degree 
  
  

KNOWLEDGE, SKILLS, AND ABILITIES: 

• Working knowledge of fabric types, fabric dyes, paints, costume design, costume construction, costume history, draping, tailoring, pattern making, sewing and the costume fitting process
• Working knowledge of Microsoft Office including MS Excel, Word and Google Suite
• Working knowledge in the operation of a sewing machine, serger, steamer, industrial gravity iron, top and front-loading washing machines and dryers
• Strong organizational, planning, and budgeting abilities
• Ability to execute costume designs within established budgets
• Experience managing, hiring, and developing staff
• Proven success in leading others and building effective teams
• Capacity to guide a shared vision and purpose within the department
• Excellent verbal communication, quantitative, and leadership abilities
• Experience with costume rentals, research, sourcing, and purchasing
• Knowledge of wardrobe care, costume cleaning, and maintenance
• Anticipates and plans for future growth
• Works quickly and accurately with strong attention to detail
• Collaborates effectively both independently and as part of a team
• Sets deadlines, prioritizes tasks, manages projects, and adapts to changing needs
• Builds positive relationships across all levels of theatre and production staff
• Ability to learn and apply costume database software for each production
• Communicates effectively in both oral and written forms
• Ability to effectively communicate orally and in writing
• Builds collaborative relationships
• Develops talent and teams
• Manages through processes and systems
• Accountability for people and budgets
• Deals with change effectively
• Ability to perform all work with a direct reflection of the vision, mission, and values of Zach Theater
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

This is a campus-based, on-site role. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions upon discussion with HR. 

• Ability to reach overhead and lift, push, pull, or maneuver up to 50 lbs repeatedly, alone or with assistance
• Comfortable working on stairs and ladders or other high places
• Must be able to tolerate exposure to metals and common laundry chemicals
• Must be able to interact and work closely with other staff members, actors and designers in an active and open workspace or in dimly lit areas backstage.
• Must have reliable transportation and the ability to work a flexible schedule, including nights, weekends and holidays and/or on call based on production need
• The noise level in this work environment is typically moderate and can be high.
  
  

ORGANIZATIONAL RELATIONSHIPS:

Reports to: Director of Production

Supervises (if any): Wardrobe and Wig Supervisor and all costume and wardrobe staff, Temporary Part-Time costume and Wardrobe overhires and other contracted labor and designers 

Supports: Production, Marketing, Development, Education, Rentals

Peer collaboration/communicates with: Production team members, stage management, actors, costume staff, designers

PAY:

Beginning salary starting at $62,500-$67,000 annually commensurate with experience and qualifications. New hires are typically brought into the organization between the minimum and midpoint of the range posted depending upon qualifications, years of experience in a similar role, internal equity, and the budgeted amount for the role. 

All offers of employment are conditional pending the successful completion of background and reference checks.

We’re excited to review your application. To ensure a smooth and fair hiring process, please apply online only. We’re not able to accommodate calls or in-person visits about this position. 

Some of the great benefits available to Zach Employees:

• Affordable Healthcare Coverage for Full-Time Employees and their Dependents
• Employer Paid Life and AD&D insurance
• Employer Paid Short and Long-Term Disability Insurance
• 401K Matching Program
• Vacation, Sick, and Personal Time
• Paid Holidays
• Free Parking
• Tickets to Mainstage and Family Series shows and enrollment in Camps/Classes
  
  

Zach Theater is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin’s diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age. 

At Zach, we believe in the power of light—to illuminate new ideas, spark imagination, and bring people together. As Austin’s leading professional producing theater, we create vibrant, intimate theater experiences that engage, inspire, and connect our community. The Audio Engineer is responsible for the mixing, engineering, installation and implementation of all live and recorded sound elements for Main Stage performances at Zach Theater, including the installation for Education performances and Rentals & Events.

ESSENTIAL FUNCTIONS:

• Program and operate the audio console and all related equipment for onstage rehearsals, previews, performances, and rental events. This includes managing wireless communication systems, wireless microphone systems, and mixing live bands for musicals while ensuring all work aligns with Zach’s Artistic and Production standards
• Assist in the load-in, setup, operation, and testing of audio equipment
• Assist the Resident Sound Designer and Manager of Audio in completing work notes
• Operate as Audio Crew Leader during performance calls when the Manager of Audio is not present
• Interpret and execute system designs from prepared drawings and other relevant production paperwork
• Safely rig speaker positions, pipes, and hanging points from height in coordination with the Manager of Audio and the Stage Operations Supervisor
• Complete regular maintenance of audio equipment
• Assist in the setup and content capture of all production recording sessions
• Perform all show duties under the guidance of the Manager of Audio in conjunction with the Stage Operations Supervisor
• Coordinate and communicate needs with Music, Wardrobe/Wigs, Hair & Makeup, Stage Management, Lighting, and other relevant departments and external designers and overhires as directed by the Manager of Audio
• Attend rehearsals, tech rehearsals, and performances as required
• Attend and participates in production meetings, departmental meetings, and full company meetings as required
• Provide regular updates to the Manager of Audio on all areas of responsibility
• Must be available to work performance runs including nights, weekends, and some holidays
• Perform other duties as assigned in support of production needs and departmental goals

EDUCATION AND EXPERIENCE: 

• At least three years of experience in professional live audio production (Required) OR at least two years of experience in professional live audio production and a Bachelor’s Degree in related field or equivalent professional experience (Preferred)
• At least two years of experience with Yamaha digital audio console (Preferred)
  
  

KNOWLEDGE, SKILLS, AND ABILITIES: 

• Extensive experience mixing, engineering, and implementing sound elements for large-scale live theatrical productions, preferably with Yamaha family digital audio consoles
• Experience operating, programming, and troubleshooting digital audio consoles, wireless microphone systems, and backstage communication systems
• Experience operating, maintaining, and troubleshooting video systems (pit camera, backstage video monitors)
• Experience with cue playback systems (Qlab) 
• Knowledge of Dante software, hardware and IP protocols
• Experience with multi-track recording
• Knowledge of proper equipment uses and limits
• Knowledge of video projection software and MIDI cued processes
• Aptitude for and knowledge of electrical, electronic, and mechanical systems
• Skilled in using basic hand and power tools
• Knowledgeable about safety regulations and best practices
• Comfortable working within a rigorous production schedule
• Capable of working independently and collaboratively
• Open to learning and adapting to new situations
• Strong at setting priorities and managing workload
• Communicates clearly in both oral and written form
• Works effectively with individuals at all levels of the organization
• Demonstrates creative problem-solving and troubleshooting skills
• Performs well under pressure and in fast-paced environments
• Ability to perform all work with a direct reflection of the vision, mission, and values of Zach Theater
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

This is a campus-based, on-site role. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions upon discussion with HR. 

• Ability to lift, push, pull, or maneuver up to 70 lbs repeatedly, alone or with assistance
• Comfortable working on ladders, mechanical lifts, or other high places over 15’
• Acute and balanced hearing
• Must have reliable transportation and the ability to work a flexible schedule, including nights, weekends and holidays and/or on call based on production need
• The noise level in this work environment is typically moderate and can be high.
  
  

ORGANIZATIONAL RELATIONSHIPS:

Reports to: Resident Sound Designer and Manager of Audio 

Supervises (if any): None

Supports: Production

Peer collaboration/communicates with: Stage Operations, Lighting, Costumes, Wardrobe and Scenic Departments

PAY:

Beginning pay starting at $19-22 per hour commensurate with experience and qualifications. New hires are typically brought into the organization between the minimum and midpoint of the range posted depending upon qualifications, years of experience in a similar role, internal equity, and the budgeted amount for the role. This role will regularly be scheduled to work overtime during technical rehearsal weeks.

All offers of employment are conditional pending the successful completion of background and reference checks.

We’re excited to review your application. To ensure a smooth and fair hiring process, please apply online only. We’re not able to accommodate calls or in-person visits about this position. 

Some of the great benefits available to Zach Employees:

• Affordable Healthcare Coverage for Full-Time Employees and their Dependents
• Employer Paid Life and AD&D insurance
• Employer Paid Short and Long-Term Disability Insurance
• 401K Matching Program
• Vacation, Sick, and Personal Time
• Paid Holidays
• Free Parking
• Tickets to Mainstage and Family Series shows and enrollment in Camps/Classes
  
  

Zach Theater is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin’s diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age. 

At Zach, we believe in the power of light—to illuminate new ideas, spark imagination, and bring people together. As Austin’s leading professional producing theater, we create vibrant, intimate theater experiences that engage, inspire, and connect our community. The Communications Manager reports to the Director of Marketing, Sales & Patron Experience and is responsible for developing, implementing, and maintaining communication strategies that support Zach Theater’s mission and brand. This is a fast-paced role that manages Zach’s voice across all external channels - from public relations and media engagement to digital content and storytelling, ensuring consistent, engaging, and effective messaging. The Communications Manager collaborates with the Marketing, Development, and Education teams to produce written materials, and a high volume of marketing and stewardship communications. They will also serve as the primary liaison to Zach’s external PR agency, coordinating media relations, press releases, and ensuring alignment of strategies and deliverables across all partners.

ESSENTIAL FUNCTIONS:

Brand & Messaging

• Maintain and evolve Zach Theater’s brand voice across all communications
• Develop and enforce internal written style guides, templates, and standards for brand consistency
• Collaborate with departments to ensure all external-facing materials align with brand and messaging strategy
  
  

Media Relations & Publicity

• Serve as the main liaison to Zach’s external PR agency, coordinating on press releases, media outreach, and institutional storytelling
• Draft institutional press releases, media advisories, talking points, and executive communications
• Build and maintain strong relationships with local and national media contacts, supplementing agency efforts as needed
• Coordinate interviews, media coverage, and appearances for leadership and artists in collaboration with the PR agency
  
  

Organizational Communications Coordination

• Develop and manage a comprehensive, organization-wide communications calendar that aligns marketing, development, and education messaging across all channels
• Coordinate the timing, frequency, and sequencing of communications to ensure clarity, consistency, and audience relevance
• Partner with cross-departmental stakeholders to plan campaigns and avoid message fatigue or overlap
• Create and maintain a system for audience segmentation that identifies key constituent groups (ticket buyers, donors, subscribers, parents, etc.) and tailors messaging accordingly
• Establish and refine processes for internal review and approval to ensure communications are aligned and strategically timed
  
  

Content Creation & Copywriting

• Write clear, compelling, and engaging content for newsletters, show descriptions, donor communications, website updates, and other materials
• Produce storytelling content (written) that showcases organizational impact, programs, and community engagement
• Support leadership with executive messaging, speeches, and crisis communications when needed
• Collaborate with Marketing, Development, and Education teams to build and deploy 3–8 unique emails per week
• Collaborate closely with the Digital Media Manager to ensure social media messaging and campaign copy reflect and reinforce Zach’s brand voice and communications strategy, sales, stewardship, and education initiatives.
  
  

Research & Reporting

• Monitor media coverage, audience sentiment, and communications trends
• Track outcomes of communication strategies and report on reach and effectiveness

EDUCATION AND EXPERIENCE: 

• Bachelor’s Degree in Communication, Marketing, Advertising, Business or a related field
• 4+ years of communications, marketing, or public relations experience, preferably in performing arts, entertainment, or nonprofit organizations
  
  

KNOWLEDGE, SKILLS, AND ABILITIES: 

• Strong copywriting and editing skills with attention to tone, grammar, and brand alignment
• Excellent relationship management and collaboration skills across departments
• Ability to translate organizational goals into compelling narratives
• Both strategic and hands-on; capable of managing details while maintaining big-picture perspective
• Resourceful problem-solver with a proactive, team-oriented mindset
• Strong working knowledge of project management software (Asana, Basecamp, Monday, etc.)
• Experience with CRM systems
• Experience managing external agencies
• Experience with email marketing software (WordFly, Mailchimp, Prospect2 etc.)
• Familiarity with Google Workspace and collaborative cloud tools
• Exceptional written and verbal communication skills
• Demonstrated time management, prioritization, and multitasking abilities
• Experience managing multiple concurrent projects and meeting deadlines
• Understanding of media relations and public relations best practices
• Familiarity with brand and style guide creation and enforcement
• Experience with analytics and reporting on communications performance
• Communicates effectively in both oral and written forms
• Ability to effectively communicate orally and in writing
• Builds collaborative relationships
• Develops talent and teams
• Manages through processes and systems
• Accountability for people and budgets
• Deals with change effectively
• Ability to perform all work with a direct reflection of the vision, mission, and values of Zach Theater
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

This is a campus-based, on-site role with the opportunity to occasionally work remote. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions upon discussion with HR. 

• Ability to push, pull, or maneuver up to 50 lbs repeatedly, alone or with assistance
• Perform computer-based work for long durations
• See details of art, photos, and designs at close range, and distinguish differences between colors, shades, and brightness
• Work in close proximity with other coworkers
• Must have reliable transportation and the ability to work a flexible schedule, including nights, weekends and holidays as required by the performance and event schedule
• The noise level in this work environment is typically moderate and can be high.
  
  

ORGANIZATIONAL RELATIONSHIPS:

Reports to: Director of Marketing, Sales & Patron Experience

Supervises (if any): N/A

Supports: Marketing, Development, and Education departments, as well as executive leadership

Peer collaboration/communicates with: All Zach theater departments and staff

PAY:

Beginning salary starting at $52,000-56,500 annually commensurate with experience and qualifications. New hires are typically brought into the organization between the minimum and midpoint of the range posted depending upon qualifications, years of experience in a similar role, internal equity, and the budgeted amount for the role. 

All offers of employment are conditional pending the successful completion of background and reference checks.

We’re excited to review your application. To ensure a smooth and fair hiring process, please apply online only. We’re not able to accommodate calls or in-person visits about this position. 

Some of the great benefits available to Zach Employees:

• Affordable Healthcare Coverage for Full-Time Employees and their Dependents
• Employer Paid Life and AD&D insurance
• Employer Paid Short and Long-Term Disability Insurance
• 401K Matching Program
• Vacation, Sick, and Personal Time
• Paid Holidays
• Free Parking
• Tickets to Mainstage and Family Series shows and enrollment in Camps/Classes
  
  

Zach Theater is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin’s diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age. 

ESSENTIAL FUNCTIONS:

• Support Rentals and Events Manager with administrative duties such as file organization, calendar management, and interdepartmental communication.
• Track and organize emails and communications for Zach’s Rentals and Events Team to ensure timely follow-ups and reminders for critical tasks.
• Support coordination of Rentals and Events, including but not limited to submitting facilities requests, requesting vendor quotes, tracking vendor payments, and facilitating cross-departmental collaboration with internal documents.
• Create, maintain, and track projects in Asana to improve workflow for all Rentals and Events.
• Support Rentals and Events Manager with agenda tracking and minutes for meetings involving the Rentals Team.
• Assist in development of new SOPs for Rentals Team and revising existing SOPs to regularly update systems and tasks for Rentals Team
• Represent Zach at public events and performances in a professional manner
• Other duties as assigned

EDUCATION AND EXPERIENCE: 

• High School Diploma or GED
• At least one year of experience working in events and/or rentals

KNOWLEDGE, SKILLS, AND ABILITIES: 

• Ability to learn and effectively utilize CRM and project management platforms, including Tessitura and Asana, to support organizational efficiency and communication
• Working knowledge of Google Workspace
• Strong communication skills
• Efficient problem solver
• Deals with change effectively
• Works with a calm and confident demeanor
• Able to work as a team            
• Ability to perform all work with a direct reflection of the vision, mission, and values of Zach Theater

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

This is a campus-based, on-site role. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions upon discussion with HR. 

• Ability to sit/stand at computer workstation for long periods; Perform work on computer for extended hours
• Ability to lift, push, pull or otherwise maneuver up to 50 lbs repeatedly unassisted
• Ability to work in close proximity to other coworkers in a shared office space
• Must have reliable transportation and the ability to work flexible hours, including nights, weekends and holidays.
• Ability to work outdoors as needed
• Ability to work in an environment where the noise level can be moderate to high

ORGANIZATIONAL RELATIONSHIPS:

Reports to: Rentals and Events Manager

Supervises (if any):  None

Supports: General Manager, Events Team

Peer collaboration/communicates with: Front of House, Administrative and Production staff, Patrons and Guests

PAY:

Beginning pay starting at $15-16/hour commensurate with experience and qualifications. New hires are typically brought into the organization between the minimum and midpoint of the range posted depending upon qualifications, years of experience in a similar role, internal equity, and the budgeted amount for the role.  

This is a part-time, non-exempt position working approximately 15-20 hours per week. While not anticipated, this role is eligible for overtime pay during high volume times when over 40 hours of work is required.

All offers of employment are conditional pending the successful completion of background and reference checks.

Zach Theater is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin’s diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age. 

At Zach, we believe in the power of light—to illuminate new ideas, spark imagination, and bring people together. As Austin’s leading professional producing theater, we create vibrant, intimate theater experiences that engage, inspire, and connect our community. The Facilities Manager will play an integral role in supporting Zach Theater’s facilities management, janitorial services, campus safety initiatives, and campus operations by creating routine maintenance, managing internal requests and projects, and working with a partner organization to schedule and manage internal and external resources including staff, contractors, and over hire. 

This position will report to the General Manager and requires attention to detail, excellent cross-functional communication, the ability to troubleshoot and handle minor repairs, an eagerness to learn and adapt to new systems and technology, and a passion for advancing the arts and theatre in Austin. 

ESSENTIAL FUNCTIONS:

The essential functions include, but are not limited to the following:

• Work with internal staff and external vendors and partners to support the maintenance and repair of all systems, equipment, campus, and facility needs while maximizing efficient use of resources.
• Manage facility schedules based on institutional programming and event calendars
• Work with various departments to manage space usage and schedule any larger maintenance projects
• Track hours and expenses for facility support, third-party vendors, projects, and events
• Create and implement standard operating procedures and documentation
• Manage information databases, filing systems, schedules, calendars, and online document organization
• Maintain records of maintenance work and facility project status, being mindful of budgeting and expense reporting
• Ensure high touch customer service with all internal and external staff and clients
• Provide corrective feedback to facilities crew verbally and in writing, escalating internal and external complaints as necessary to ensure the safety, cleanliness, and security of our team, properties, and equipment 
• Act as direct supervisor for Assistant Facilities Manager and Facilities Technician
• Support Assistant Facilities Manager in supervision and management of Janitorial operations
• Support transition of janitorial operations from third party provider to internal team

EDUCATION AND EXPERIENCE: 

• 5+ years  experience working as a facilities Manager with 2+ years as a technician in a professional environment; experience with business administration is a plus
• Experience working in a multi-use facility, hospitality, management, and/or live events (Preferred)
• Experience with hands-on maintenance of commercial and residential HVAC systems.
  
  

KNOWLEDGE, SKILLS, AND ABILITIES: 

• Ability to effectively communicate and present information to managers, clients, customers, and the public
• Knowledge of Google suite, Microsoft Word & Excel, CMMS Software, calendars, and general database software
• Ability to read, analyze, and interpret written materials, write reports, business correspondence, and process documents
• Ability to perform all work with a direct reflection of the vision, mission, and values of Zach Theater
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

This is an on-site, campus-based role. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Ability to lift, push, pull or otherwise maneuver up to 75 lbs repeatedly, either alone or with assistance
• While performing the duties of this position, the employee is regularly required to talk and hear.
• Must have reliable transportation and the ability to work with a flexible schedule, including nights and weekends as scheduled
• Employee will regularly be required to travel back and forth between properties located around the Austin area
• The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. 
• The employee is occasionally required to stand; walk; sit; and reach with hands and arms.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• The noise level in this work environment is typically moderate and can be high, especially backstage, during events and productions, or when using equipment.
  
  

ORGANIZATIONAL RELATIONSHIPS:

Reports to: General Manager

Supervises (if any): Asst Facilities Manager, Facilities Technician

Supports: All Departments and Campuses

Peer collaboration/communicates with: All Staff and Departments

SALARY:

Beginning salary starting at $55,000 - 62,000 annually commensurate with experience and qualifications. New hires are typically brought into the organization between the minimum and midpoint of the salary range posted depending upon qualifications, years of experience in a similar role, internal equity, and the budgeted amount for the role. 

All offers of employment are conditional pending the successful completion of background and reference checks.

Some of the great benefits available to Zach Employees:

• Affordable Healthcare Coverage for Full-Time Employees and their Dependents
• Employer Paid Life and AD&D insurance
• Employer Paid Short and Long-Term Disability Insurance
• 401K Matching Program
• Vacation, Sick, and Personal Time
• Paid Holidays
• Free Parking
• Tickets to Mainstage and Family Series shows and enrollment in Camps/Classes
  
  

Zach Theater is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin’s diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age. 

At Zach, we believe in the power of light—to illuminate new ideas, spark imagination, and bring people together. As Austin’s leading professional producing theater, we create vibrant, intimate theater experiences that engage, inspire, and connect our community. The Bar Coordinator is responsible for coordinating the theatre company’s bar operations, including but not limited to the financial performance, product production, inventory, personnel, sales, and guest relations as they pertain to the bars. This position will work closely with the Senior Manager of Hospitality to update bar operations and cocktail offerings, as well as the Marketing, Development, Education, Rentals, and Patron Services teams to maximize potential revenue from those areas, as well as with Finance to achieve budgetary goals set by the Board of Trustees.

This is a part-time, seasonal position working approximately 20-30 hours per week. Experience with conducting inventory and adhering to budgeting is required. We're looking for a creative candidate passionate about delivering exceptional hospitality for our patrons with a background in high-volume craft cocktail service.

ESSENTIAL FUNCTIONS:

• Oversees daily operations of all revenue centers and provides necessary tools for the efficient running of each center which may includes:
  • Creating and updating a rotation of drink and food specialty items
  • Creating and maintaining an atmosphere in the various lounges that attracts the desired clientele, encourages sales, and generates enthusiasm
  • Working collaboratively with the entire theatre staff, providing and tracking beverage orders for special events, meetings, and the like
  • Regularly updating the TOAST system to ensure correct input and availability of product
  • Routinely checking inventory and to ensure adequacy
• Provides detailed reports about sales and labor to maintain appropriate staffing levels for the operations of the facilities
• Supports Manager of Patron Services and Lead Bartenders on inventory management, orders, and product mix
• Collaborates with Manager of Patron Services on concessions sales and staffing budgets, tracking progress, and if necessary modify practices to foster growth
• Approves time records and gratuities reports to the payroll department
• Communicates health and/or safety concerns/violations immediately to the appropriate channels
• Fosters positive relationships with patrons to ensure repeat business; responds to patron complaints and takes prompt and appropriate action to ensure customer satisfaction is maintained
• Provides input on operational input by providing recommendations and facilitating execution with the bar staff and any third party consultants
• Submits all financial and payroll reports to appropriate parties on a nightly, weekly, and monthly basis
• Ensures all deliveries are checked in correctly and that all relevant delivery invoices are correct
• Schedules bar staffing needs and ensures coverage for shows, rental events, and other events as needed in alignment with approved budgets
• Attends all informational FOH and staff meetings
• Works flexible schedule, regularly working evenings and weekends to oversee bar and hospitality functions
• Conducts monthly and year end inventory tallies and reporting
• Other duties as assigned

EDUCATION AND EXPERIENCE: 

• High School Diploma or equivalent. Bachelor’s degree preferred or a combination of education and experience that yields the required knowledge, skills and abilities
• Three years of experience as a manager in the food and beverage service industry
• Experience with TOAST or equivalent Point of Sale systems
• Experience with MS Office and Google Workspace
  
  

KNOWLEDGE, SKILLS, AND ABILITIES: 

• Demonstrated knowledge of restaurant, bar management and events coordination 
• Working knowledge of back office systems and reporting 
• Maintain current TABC Certification and proficiency in TABC and Food Safety rules and regulations 
• Demonstrated skills in organization, coordination and planning
• Excels in driving profitable growth
• Comfortable in building relationships with customers, vendors, and associates
• Effective in maintaining strong cost controls and quality standards
• Demonstrated analytical skills in creating and driving reports based on percentages, cost controls, and inventory management
• Confident in attracting, hiring, supervising and developing direct reports 
• Thrives when working collaboratively with others
• Ability to achieve and maintain required industry and company standards
• Ability to handle up to $1 million in sales annually
• Ability to assess all aspects of the business in multiple revenue centers throughout the campus 
• Ability to multitask, be detailed oriented, and thrive in a fast-paced environment
• Ability to perform all work with a direct reflection of the vision, mission, and values of Zach Theater
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

This is a campus-based, on-site role. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions upon discussion with HR. 

• Ability to lift, push, pull or otherwise maneuver up to 50 lbs repeatedly, either alone or with assistance
• Must have reliable transportation and the ability to work with a flexible schedule, including nights, weekends and holidays as scheduled, and on-call for emergencies
• The noise level in this work environment is typically moderate and can be high
  
  

ORGANIZATIONAL RELATIONSHIPS:

Reports to: Senior Manager of Hospitality & Patron Experience

Supports: Patron Services (Temporary Part-Time Bar Staff and contract employees) and independent contractors

Peer collaboration/communicates with: Marketing, Development, Education, Rentals, Patron Services, and Finance

PAY:
Beginning pay starting between $24-$25/hour commensurate with experience and qualifications. New hires are typically brought into the organization between the minimum and midpoint of the salary range posted depending upon qualifications, years of experience in a similar role, internal equity, and the budgeted amount for the role. 

All offers of employment are conditional pending the successful completion of background and reference checks.

Zach Theater is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin’s diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age. 

At Zach, we believe in the power of light—to illuminate new ideas, spark imagination, and bring people together. As Austin’s leading professional producing theater, we create vibrant, intimate theater experiences that engage, inspire, and connect our community. Our Bartenders provide exceptional service to Zach patrons by preparing and serving mixed drinks, beer, wine, and food items during performances, special events, and rentals. This role upholds Zach’s high customer service standards and ensures a welcoming, professional, and enjoyable experience for every guest.

This is a temporary, part-time position, working approximately 10–15 hours per week on average. Hours may fluctuate, with the potential for additional shifts during high volume times.

ESSENTIAL FUNCTIONS:

• Greet and serve patrons alcoholic and non-alcoholic beverages in a professional and friendly manner, following all house recipes and service standards
• Demonstrate knowledge of menu items, specials, and general theatre information, including hours, season shows, and events
• Maintain a clean, organized, and sanitary bar area at all times in accordance with bar cleaning guidelines and standards
• Complete all opening and closing duties as directed by management to ensure efficient daily operations
• Monitor and maintain adequate stock of beverages, glassware, and bar supplies during each shift; promptly report shortages or needs to the manager on duty
• Immediately report any health or safety concerns or violations to management
• Adhere to all TABC regulations, including checking identification for patrons appearing under 30 and monitoring customer sobriety
• Accurately reconcile and turn in all cash, receipts, and reports to the manager on duty at the end of each shift
• Attend required staff meetings, trainings, and team-building sessions as scheduled by management
• Other duties as assigned

EDUCATION AND EXPERIENCE: 

• High School Diploma or equivalent required
• Minimum of one year of experience as a bartender in a high volume venue
• TABC Certification
• Texas Food Handlers Certification
  
  

KNOWLEDGE, SKILLS, AND ABILITIES: 

• Knowledge of FOH functions of Point of Sale systems. TOAST knowledge strongly preferred.
• Knowledge of classic and contemporary cocktails, beer and wine
• Basic math and money handling
• Builds Collaborative Relationships
• Solves Problems Resourcefully
• Deals with Change Effectively
• Ability to perform all work with a direct reflection of the vision, mission, and values of Zach Theater
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

This is a campus-based, on-site role. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions upon discussion with HR. 

• Ability to lift, push, pull or otherwise maneuver up to 50 lbs repeatedly, either alone or with assistance
• Must have reliable transportation and the ability to work with a flexible schedule, including nights, weekends and holidays as scheduled
• The noise level in this work environment is typically moderate and can be high
  
  

ORGANIZATIONAL RELATIONSHIPS:

Reports to: Senior Manager of Hospitality & Patron Experience

Supervises (if any): None

Supports:  Bar Coordinator, patrons, donors, and guests

Peer collaboration/communicates with:  Patrons, Donors, Staff across the organizations

PAY:

Beginning pay starting is $8/hour commensurate with experience and qualifications with eligibility for tips. New hires are typically brought into the organization between the minimum and midpoint of the salary range posted depending upon qualifications, years of experience in a similar role, internal equity, and the budgeted amount for the role. 

All offers of employment are conditional pending the successful completion of background and reference checks.

Zach Theater is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin’s diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age.